Privacy Policy

Privacy Policy
We receive, collect, and store any information you enter on our website or provide us
in any other way. In addition, we collect the Internet protocol (IP) address used to
connect your computer to the Internet; login; e-mail address; password; computer
and connection information and purchase history. We may use software tools to
measure and collect session information, including page response times, length of
visits to certain pages, page interaction information, and methods used to browse
away from the page. We also collect personally identifiable information (including
name, email, password, communications); payment details (including credit card
information), comments, feedback, product reviews, recommendations, and personal

When you conduct a transaction on our website, as part of the process, we collect
personal information you give us such as your name, address and email address.
Your personal information will be used for the specific reasons stated above only. 

We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services.
2. To provide our Users with ongoing customer assistance and technical
3. To be able to contact our Visitors and Users with general or personalized
service-related notices and promotional messages.
4. To create aggregated statistical data and other aggregated and/or inferred
Non-personal Information, which we or our business partners may use to
provide and improve our respective services. 
5. To comply with any applicable laws and regulations. 

​We may contact you to notify you regarding your account, to troubleshoot problems
with your account, to resolve a dispute, to collect fees or monies owed, to poll your
opinions through surveys or questionnaires, to send updates about our company, or
as otherwise necessary to contact you to enforce our User Agreement, applicable

national laws, and any agreement we may have with you. For these purposes we
may contact you via email, telephone, text messages, and postal mail. 

​If you don’t want us to process your data anymore, please contact us at

We reserve the right to modify this privacy policy at any time, so please review it
frequently. Changes and clarifications will take effect immediately upon their posting
on the website. If we make material changes to this policy, we will notify you here
that it has been updated, so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we use and/or disclose it.  

​If you would like to: access, correct, amend or delete any personal information we
have about you, you are invited to contact us at
A £50 booking fee is required to secure your appointment, this fee in non-refundable
or transferable should you cancel your booking with less than 48 hours’ notice. This
fee can be transferred once only to another appointment should you wish to

For any undamaged product, simply return it with its included accessories and
packaging along with the original receipt (or gift receipt) within 14 days of the date
you receive the product, and we will exchange it or offer a refund based upon the
original payment method. In addition, please note the following: Products can be
returned only in the country in which they were originally purchased.

Terms and conditions
This website is owned and operated by Aesthetics by Keeley (not sure if your name
goes here). These Terms set forth the terms and conditions under which you may
use our website and services as offered by us. This website offers visitors skincare
and beauty enhancing products and treatments. By accessing or using the website
of our service, you approve that you have read, understood, and agree to be bound
by these Terms. 

​To use our website and/or receive our services, you must be at least 18 years of
age, and possess the legal authority, right and freedom to enter into these Terms as
a binding agreement. You are not allowed to use this website and/or receive services

if doing so is prohibited in your country or under any law or regulation applicable to

When buying an item, you agree that: (i) you are responsible for reading the full item
listing before making a commitment to buy it: (ii) you enter a legally binding contract
to purchase an item when you commit to buy an item and you complete the check-
out payment process.
The prices we charge for using our services and for our products are listed on the
website. We reserve the right to change our prices for products and services
displayed at any time, and to correct pricing errors that may inadvertently occur.
​We may, without prior notice, change the services; stop providing the services or any
features of the services we offer; or create limits for the services. We may
permanently or temporarily terminate or suspend access to the services without
notice and liability for any reason, or for no reason. 

​When we receive a valid warranty claim for a product purchased from us, we will
either repair the relevant defect or replace the product. If we are unable to repair or
replace the product within a reasonable time, the customer will be entitled to a full
refund upon the prompt return of the product to us. We will pay for shipment of
repaired or replaced products to customer and customer will be responsible for
return shipment of the product to us. 

​The Service and all materials therein or transferred thereby, including, without
limitation, software, images, text, graphics, logos, patents, trademarks, service
marks, copyrights, photographs, audio, videos, music, and all Intellectual Property
Rights related thereto, are the exclusive property of Keeley Geldert. Except as
explicitly provided herein, nothing in these Terms shall be deemed to create a
license in or under any such Intellectual Property Rights, and you agree not to sell,
license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly
perform, publish, adapt, edit, or create derivative works thereof. 

​You agree to indemnify and hold Keeley Geldert (Aesthetics by Keeley) harmless
from any demands, loss, liability, claims or expenses (including legal fees), made
against them by any third party due to, or arising out of, or in connection with your
use of the website or any of the services offered on the website. 

​To the maximum extent permitted by applicable law, in no event shall Keeley
Geldert, be liable for any indirect, punitive, incidental, special, consequential, or
exemplary damages, including without limitation, damages for loss of profits,
goodwill, use, data or other intangible losses, arising out of or relating to the use of,
or inability to use, the service.
To the maximum extent permitted by applicable law, Keeley Geldert assumes no
liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii)
personal injury or property damage, of any nature whatsoever, resulting from your
access to or use of our service; and (iii) any unauthorised access to or use of our
secure servers and/or any and all personal information stored therein.  

​We reserve the right to modify these terms from time to time at our sole discretion.
Therefore, you should review these pages periodically. When we change the Terms
in a material manner, we will notify you that material changes have been made to the
Terms. Your continued use of the Website or our service after any such change
constitutes your acceptance of the new Terms. If you do not agree to any of these
terms or any future version of the Terms, do not use or access (or continue to
access) the website or the service. 

​You agree to receive from time-to-time promotional messages and materials from us,
by mail, email or any other contact form you may provide us with (including your
phone number for calls or text messages). If you don't want to receive such
promotional materials or notices – please just notify us at any time.  

​These Terms, the rights and remedies provided hereunder, and any and all claims
and disputes related hereto and/or to the services, shall be governed by, construed
under and enforced in all respects solely and exclusively in accordance with the
internal substantive laws of the U.K, without respect to its conflict of laws principles.
Any and all such claims and disputes shall be brought in, and you hereby consent to
them being decided exclusively by a court of competent jurisdiction located in
Greater Manchester. The application of the United Nations Convention of Contracts
for the International Sale of Goods is hereby expressly excluded.